Privacy Policy

Caring for your health means protecting your privacy, too. This policy outlines how we collect, store, and protect your information — so you can feel confident knowing your data is handled with care.

Effective Date: January 10th, 2025

HorminaCare Corp. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ("Site") or use our services.

1. Introduction

HorminaCare Corp. is committed to providing high-quality healthcare services while respecting and protecting the privacy of our patients and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. Our practices are designed to comply with Ontario’s Personal Health Information Protection Act (PHIPA) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA). We are dedicated to maintaining the confidentiality and security of your personal health information and ensuring transparency in how your data is handled. By using our website or services, you acknowledge and agree to the terms outlined in this Privacy Policy.

2. Scope of Policy

This privacy policy applies to all individuals who interact with HorminaCare Corp., including patients, users, and website visitors. It covers the collection, use, and protection of personal information obtained through our website, online services, and electronic communications. The policy addresses all activities involving personal and health information, such as appointment requests, account creation, inquiries, and use of digital tools or resources provided by HorminaCare Corp.

3. Information We Collect

HorminaCare Corp. is committed to protecting your privacy. We collect various types of personal and health information to provide our services effectively and safely. The information we collect includes:

When you interact with our website or use our services, you may provide us with personal information such as your name, contact details (email address, phone number, mailing address), date of birth, and health-related information. This may occur when you register for an account, complete online forms, book appointments, submit inquiries, or communicate with our team.

When you visit our website, certain information is collected automatically through cookies and similar technologies. This may include your IP address, browser type, device information, operating system, pages visited, and the date and time of your visit. We use cookies and analytics tools to enhance your experience, monitor website performance, and improve our services.

Information from Third Parties

In some cases, we may receive information about you from third parties, such as healthcare providers, laboratories, or insurance companies, as part of your care or with your consent. We may also collect information from publicly available sources or partners to verify your identity or eligibility for certain services.

We only collect information that is necessary for the purposes described in this policy and in accordance with applicable privacy laws .

4. How We Use Your Information

HorminaCare Corp. uses your information to provide high-quality healthcare services and to ensure a safe, responsive, and effective experience for all patients and users. The purposes for which we use your information include:

  • Providing Healthcare Services: We use your health information (such as medical history, test results, and treatment details) to deliver medical care, coordinate with healthcare professionals, and manage your ongoing treatment.
  • Responding to Inquiries: Both health information and general personal information (such as your name, contact details, and communication preferences) may be used to respond to your questions, requests, or feedback.
  • Improving Our Services: We analyze both health and general personal information to enhance our clinical practices, develop new services, and improve the quality and safety of our care.
  • Legal and Regulatory Compliance: We use your information as required to comply with applicable laws, regulations, and professional standards, including reporting obligations and responding to lawful requests from regulatory authorities.
  • Communications: With your consent, we may use your contact information to send you appointment reminders, health updates, or information about our services. You may opt out of non-essential communications at any time.

We distinguish between health information (which is protected under Ontario’s health privacy laws ) and general personal information (such as contact or billing details). Health information is used strictly for healthcare and related purposes, while general personal information may also be used for administrative, communication, and service improvement purposes. We do not use your information for marketing without your explicit consent.

5. How We Protect Your Information

HorminaCare Corp. is committed to safeguarding your personal and health information through a comprehensive set of physical, technical, and administrative measures. All electronic data is protected using industry-standard encryption both in transit and at rest, ensuring that your information remains confidential and secure. Access to personal and health information is strictly limited to authorized personnel who require it to perform their duties, and robust access controls are in place to prevent unauthorized use or disclosure. Our staff receive regular training on privacy, data protection, and security best practices to ensure ongoing compliance with legal and ethical standards. Physical safeguards, such as secure office spaces and locked storage for paper records, further protect your information. We continuously review and update our security protocols to address emerging risks and maintain the highest standards of privacy protection.

6. Disclosure of Information

HorminaCare Corp. is committed to maintaining the confidentiality of your personal and health information. Information may be disclosed under the following circumstances: with your explicit consent; to healthcare providers involved in your care; when required by law or legal proceedings; or to trusted service providers who assist in delivering our services. All third-party disclosures are governed by strict confidentiality agreements and are limited to only the information necessary for the intended purpose. We implement robust safeguards, including contractual, technical, and organizational measures, to ensure that any third party handling your information upholds the same standards of privacy and security as HorminaCare Corp.

7. Cookies and Analytics

Our website uses cookies and analytics tools to enhance your browsing experience and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. We may collect information such as your IP address, browser type, pages visited, and usage patterns. This data is used to analyze website traffic, optimize content, and ensure a secure and user-friendly experience. You can manage your cookie preferences at any time through your browser settings, where you may choose to accept, reject, or delete cookies. Disabling cookies may affect certain website features.

Under Ontario’s Personal Health Information Protection Act (PHIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have important rights regarding your personal information . You have the right to access the personal information we hold about you and to request corrections if you believe your information is inaccurate or incomplete . You may also withdraw your consent for certain uses or disclosures of your information, subject to legal or contractual restrictions and reasonable notice .

To exercise these rights, please contact us using the information provided in the “Contact Information for Privacy Inquiries” section of this policy. We will respond to your request in accordance with applicable laws and may require verification of your identity before processing your request. Please note that withdrawing consent may affect our ability to provide certain services. If you have questions or concerns about your privacy rights, we encourage you to reach out at any time.

HorminaCare Corp. retains personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements. The retention period is determined by the type of information and applicable laws. Personal data is securely stored on servers located in Canada; however, some data may be processed or stored outside Ontario or Canada if required by our service providers. In such cases, appropriate safeguards are in place to protect your information.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When changes are made, we will post the revised policy on our website and update the effective date at the top of the policy. We encourage users to review this page regularly to stay informed about how we protect your information. Changes become effective as of the posted effective date.

11. Contact Information for Privacy Inquiries

If you have any questions, concerns, or complaints regarding your privacy or the handling of your personal information, please contact us by email at: community@horminacare.com

Thank you for trusting HorminaCare with your information.